Is there a complimentary parking option available for guests?
12 March 2024
Complimentary parking is available for all guests. 75 photos
HOTEL THE PALM (ADULTS ONLY), Playa del Carmen – Your ideal downtown stay
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Key details
Hotel Overview
Calle 8 Manzana 29 Lote 5 Entre 10 Y 5Ta Avenida, Playa del Carmen, 77710,
- Steps from the beach
Very good
7.5
7.4
4.5
3.9
Boutique Hotel in Playa del Carmen with Central Location
Rooms
The Palm at Playa offers 69 rooms designed for comfort, including the Palm Standard Room, which features a king bed and wooden decor. The
Dining
Dining options at The Palm include
Wellness
A
Location
Situated just steps from
Business
The hotel offers an event room that accommodates up to 25 attendees, making it suitable for small corporate meetings or social gatherings. Expert assistance is available to ensure successful events. The central location also makes it easy for guests to engage in local opportunities around Playa del Carmen.
Highlights
Dining: The Irene restaurant
Wellness: therapeutic spa
Location: Quinta Avenida nearby
Business: event room for up to 25 people
Must-do experiences
- Savor cochinita pibil at El Fogón for a local culinary delight.
- Visit the Frida Kahlo Museum for an adventurous cultural stop.
- Relax at Tulum Beach for breathtaking views and serenity.
- Explore the vibrant 5th Avenue for unique boutiques and street art.
- Discover hidden cenotes like Cenote Cristal for a refreshing swim.
Choose Your Room
Our listed hotels offer a variety of room types—double rooms, family suites, or deluxe options—all with features like breakfast, flexible cancellation policies, and exclusive deals.
- Double Room2 persons25 sq. feet2 Double bedsAir conditioningShowerroom details
- Standard King Room2 persons25 sq. feet1 King-size bedAir conditioningShowerroom details
- Palm Loft2 persons60 sq. feet1 King-size bed and 1 Sofa bedAir conditioningBalconyroom details
Show all rooms
Room Rates & Availability Tracker
Find Deals for Your Travel Dates
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Check-in/ Check-out
Amenities
Thoughtful hotel amenities for a comfortable stay
General
- No smoking on site
- Wi-Fi
- Safe deposit box
- 24-hour reception
- No pets allowed
- Rooms/ Facilities for disabled
- 24-hour security
- Luggage storage
- Lift
- Smoke detectors
- Fire extinguishers
Guest Parking
- Cookware/ Kitchen utensils
Services
- Room service
- Housekeeping
- Tours/Ticket assistance
Dining
- Snack bar
- Bar/ Lounge area
Business
- Meeting/ Banquet facilities
Spa & Leisure
- Outdoor swimming pool
- Beach access
- Beach umbrellas
- Sun loungers
- Sun terrace
- Garden area
- Jacuzzi
- Public Bath
- Pool with view
Room features
- Air conditioning
- Mini-bar
- Sitting area
- Patio
- Terrace
- Garden furniture
Bathroom
- Free toiletries
Self-catering
- Cookware/ Kitchen utensils
Media
- Flat-screen TV
- AM/FM alarm clock
Show more
Location
Calle 8 Manzana 29 Lote 5 Entre 10 Y 5Ta Avenida, Playa del Carmen, 77710,
Explore Playa del Carmen
Explore Playa del Carmen
Museo Frida Kahlo Playa Del Carmen
1-minute walk
Artistic showcase dedicated to Frida Kahlo. Provides insights into her life, unique exhibitions, and local artistry.
Quinta Alegria Shopping Mall
8-minute walk
Popular shopping destination featuring trendy shops, boutiques, and cafes for a vibrant shopping experience.
Coco Bongo
4-minute walk
Famous entertainment venue known for spectacular shows, live performances, and a lively party atmosphere.
Zona Arqueologica Playa del Carmen
13-minute walk
Historical site with Mayan ruins, offering insight into ancient cultures and picturesque views of the area.
Water Sports at Playa Mamitas
20-minute walk
Thrilling water sports available such as jet skiing and parasailing. Rentals and lessons are accessible on-site.
Yoga Classes
15-minute walk
Relaxing yoga sessions offered near the beach. Suitable for all levels, promoting wellness and tranquility.
La Cazota Grill Restaurant
2-minute walk
Casual dining with local cuisine and fresh seafood specialties. Welcoming atmosphere ideal for family meals.
Mi Pueblo
1-minute walk
Authentic Mexican fare with vibrant decor. Known for tacos and enchiladas, catering to various dietary needs.
Riviera Art Gallery
10-minute walk
Local art hub featuring rotating exhibits and artist showcases. Family-friendly environment with cultural activities.
Mamita's Beach Club
20-minute walk
Lively beach club with beachside entertainment, live music, and dining options. Perfect for a relaxing day out.
Transportation Tips
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Property information and rules
Check-in
from 15:00-23:30
Check-out
until 11 am
Guest Parking
No parking available.
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
A full breakfast is served at the price of MXN 200 per person per day.
Children & extra beds
There are no extra beds provided in a room.
Pets
Pets are not allowed.
Languages
English, Spanish, Portuguese
Number of floors:
5
Number of rooms:
84
Former name
Palm at Playa
Guest Reviews & Ratings
What Guests Are Saying?
Pros
Perfect location
Helpful staff
Rooftop pool
Convenient access
Cons
Hot water issue
Musky smell
Unclean room
Unclear menu
Guest reviewsShow more reviews
Questions of the users
About Hotel The Palm (Adults Only)
Can I rely on the Wi-Fi for video conferencing during my stay?
15 April 2024
Yes, the Wi-Fi is strong enough to support video calls for work. What's the process for arranging airport transfers to the hotel?
20 May 2024
For airport transfer arrangements, please reach out to the concierge via email at guestservice@palmatplaya.com or call +52 1 998 279 4090 (also available on WhatsApp). Are there any current restrictions on pool access?
10 April 2024
The pool is open for use from 11:00 AM to 9:00 PM. Is it possible to drop off my luggage early and return later for check-in?
22 May 2024
Yes, guests can drop off their luggage before the official check-in time and return later for check-in. Do rooms come equipped with mini-fridges?
30 June 2024
Suites are equipped with mini-fridges to store food and beverages. Can smoking be permitted on the balcony of the room?
18 July 2024
Smoking is allowed on the balcony, but not inside the room. Are there any options for couples looking to enjoy spa services?
25 June 2024
Spa services for couples, including massages and special packages, are available to enhance your stay. Is there an onsite restaurant for dining options?
5 August 2024
Yes, there is a snack bar on the rooftop along with a restaurant offering a variety of culinary delights. Are event facilities available for small gatherings?
15 September 2024
The hotel offers event rooms suitable for corporate meetings, social events, and celebrations, accommodating up to 25 people.Next best alternative
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