HOTEL THE PALM (ADULTS ONLY), Playa del Carmen – Your ideal downtown stay
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Key details
Hotel Overview
Calle 8 Manzana 29 Lote 5 Entre 10 Y 5Ta Avenida,
Playa del Carmen,
Mexico,
77710,
Quintana Roo
-
Steps from the beach
Perfect
7.8
7.4
/10
4.4
/5
Loved by guests
Friendly staff
Spacious rooms
Amazing location
Delicious food
"Rooms were clean and spacious; The rooftop pool, jacuzzi, and bar are extravagant and fun."
Mejia from United States
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"Amazing double shower was highlight of great rooms!"
Jreedy1369 from United States
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"Rooftop pool is amazing, bar is great and food is wonderful!"
Anna
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Rooms
Hotel The Palm (Adults Only) offers 69 meticulously designed rooms, including The Palm Standard Room featuring a King bed and custom furniture. The Deluxe One Bedroom Suite extends over 802 sq ft, incorporating a living area and king-size bed for added space. Each accommodation option is tailored for relaxation, with specific designs to enhance comfort throughout the stay.
Dining
The Irene restaurant at The Palm at Playa provides exquisite dining with an emphasis on flavors from Mexican and international cuisines. Guests can also enjoy a snack bar that serves food at any time of day. Culinary experiences emphasize local ingredients and traditional dishes, allowing visitors to savor the essence of the region.
Location
Hotel The Palm stands just steps away from Quinta Avenida, the lively main street of Playa del Carmen, and the stunning beach. Its prime location allows for easy access to shopping, dining, and nightlife. Additionally, Xcaret, an eco-archeological park, is only a 15-minute drive away, providing opportunities for exploration.
Wellness
The hotel's spa takes inspiration from Mayan therapeutic traditions, offering a menu of treatments aimed at rejuvenation. Guests can unwind at the rooftop pool area, with special access options available. This wellness focus creates an environment for guests to balance mind and body during their stay.
Events
Hotel The Palm includes versatile event spaces capable of hosting meetings, weddings, and special occasions with a capacity of up to 25 people. The beautifully landscaped central gardens provide a picturesque setting for outdoor events like cocktail parties and banquets. Professional assistance is available to ensure every event meets the hosts' expectations.
Highlights
Location: Steps from Quinta Avenida and the beach
Rooms: 69 unique accommodations, including Deluxe Suites
Dining: The Irene restaurant with Mexican and international cuisine
Wellness: Spa services inspired by Mayan traditions
Must-do experiences
Savor cochinita pibil at El Fogón for a local culinary delight.
Visit the Frida Kahlo Museum for an adventurous cultural stop.
Relax at Tulum Beach for breathtaking views and serenity.
Explore the vibrant 5th Avenue for unique boutiques and street art.
Discover hidden cenotes like Cenote Cristal for a refreshing swim.
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Choose Your Room
Our listed hotels offer a variety of room types—double rooms, family suites, or deluxe options—all with features like breakfast, flexible cancellation policies, and exclusive deals.
Standard King Room
2 persons
25 m²
1 King-size bed
Shower
Air conditioning
room details
Palm Loft
2 persons
60 m²
1 King-size bed and 1 Sofa bed
Shower
Coffee machine
room details
Deluxe Room
2 persons
60 m²
1 King-size bed and 1 Sofa bed
Shower
Coffee machine
room details
Deluxe Queen Room Two Queen Beds
2 persons
80 m²
2 King Size Beds
Shower
Coffee machine
room details
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Amenities
Thoughtful hotel amenities for a comfortable stay
General
No smoking on site
Free Wi-Fi
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Lift
Smoke detectors
Fire extinguishers
Guest Parking
Cookware/ Kitchen utensils
Services
Room service
Housekeeping
Tours/Ticket assistance
Dining
Snack bar
Bar/ Lounge area
Business
Meeting/ Banquet facilities
Spa & Leisure
Outdoor swimming pool
Beach access
Beach umbrellas
Sun loungers
Sun terrace
Garden area
Jacuzzi
Public Bath
Pool with view
Room features
Air conditioning
Mini-bar
Sitting area
Patio
Terrace
Garden furniture
Bathroom
Free toiletries
Self-catering
Cookware/ Kitchen utensils
Media
Flat-screen TV
AM/FM alarm clock
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Hotel Location
Calle 8 Manzana 29 Lote 5 Entre 10 Y 5Ta Avenida,
Playa del Carmen,
Mexico,
77710,
Quintana Roo
Map view
Calle 8 Manzana 29 Lote 5 Entre 10 Y 5Ta Avenida,
Playa del Carmen,
Mexico,
77710,
Quintana Roo
City landmarks
Mall
Quinta Alegria Shopping Mall
610 m
Museum
3D Museum of Wonders
610 m
Church
Nuestra Senora del Carmen Catholic Church
610 m
Landmark
Zona Arqueologica Playa del Carmen
1.1
km
Gallery
Riviera Art Gallery
640 m
Gallery
La Galeria de Playa Art Gallery
870 m
Landmark
Corazon de Mexico
900 m
Landmark
Caminarte
870 m
Beach
Kool Beach Club
1.3
km
Beach
Mamita's Beach Club
1.5
km
Landmark
Portal Maya
620 m
Landmark
Parque, Portal Maya
1.1
km
Nearby
152 Calle Quinta Avenida
Quinta Avenida
160 m
Av. Benito Juárez
Los Fundadores Park
590 m
Museum
Museo Frida Kahlo Playa Del Carmen
80 m
Night club
Coco Bongo
290 m
Avenida 5ta Entre 6 y8
Gaston Charo Art Gallery Playa del Carmen
80 m
5th Avenue 4th and 6th Streets
Sun Jaguar
220 m
5ta Avenida
Galeria de Arte 5ta Avenida
300 m
Ave Benito Juarez 109 between 5a y 10a Ave
La Sirena's Fine Mexican Handcrafts
460 m
Calle 16 Entre 5ta Avenid y 10 Avenida a un lado del centro comercial Quinta Alegría
Arte en Playa
470 m
Av Constituyentes esquina 5ta esquina 5ta Avenida
Ambarte
560 m
Aquarium
Aquarium Beach
390 m
Beach
Playacar
650 m
Night club
Club 01
30 m
Casino
Grand Riviera Casino
220 m
Night club
Mandala Playa del Carmen
240 m
Night club
Salon Salsanera
220 m
Beach
INTI Beach
360 m
Shopping Area
Plaza Calle Corazon
260 m
Restaurants
La Cazota Grill Restaurant
90 m
Quinta Avenida Between Calle 6 and 8
Don Mario Ristorante Pizzeria
40 m
Avenida 10 Calle 8
Mi Pueblo
60 m
5ta Avenida y Calle 8 Col. Centro
EatItaly by Il Baretto
70 m
5TA Avenida Esquina Calle 8
Eat Italy
50 m
5TA Avenida Esquina Calle 8
Sabor a Mar
10 m
Calle 8 entire 5 Av. y 10 Av.
Patio 8
70 m
5ta Avenida Esquina Con Calle 8 Enfrente de restaurante Mi Pueblo
La Famiglia
190 m
Av. 10 con calle 10
Roof Club
20 m
Calle 8 Norte
Tropical Playa del Carmen
110 m
Ave. entre 8 y 10 Nte. 5ta Entre Calle 8 Y Calle 10 Nte
Explore Playa del Carmen
Explore Playa del Carmen
Top Attractions
Activities
Dining
Entertainment
Museo Frida Kahlo Playa Del Carmen
1-minute walk
Artistic showcase dedicated to Frida Kahlo. Provides insights into her life, unique exhibitions, and local artistry.
Quinta Alegria Shopping Mall
8-minute walk
Popular shopping destination featuring trendy shops, boutiques, and cafes for a vibrant shopping experience.
Coco Bongo
4-minute walk
Famous entertainment venue known for spectacular shows, live performances, and a lively party atmosphere.
Zona Arqueologica Playa del Carmen
13-minute walk
Historical site with Mayan ruins, offering insight into ancient cultures and picturesque views of the area.
Water Sports at Playa Mamitas
20-minute walk
Thrilling water sports available such as jet skiing and parasailing. Rentals and lessons are accessible on-site.
Yoga Classes
15-minute walk
Relaxing yoga sessions offered near the beach. Suitable for all levels, promoting wellness and tranquility.
La Cazota Grill Restaurant
2-minute walk
Casual dining with local cuisine and fresh seafood specialties. Welcoming atmosphere ideal for family meals.
Mi Pueblo
1-minute walk
Authentic Mexican fare with vibrant decor. Known for tacos and enchiladas, catering to various dietary needs.
Riviera Art Gallery
10-minute walk
Local art hub featuring rotating exhibits and artist showcases. Family-friendly environment with cultural activities.
Mamita's Beach Club
20-minute walk
Lively beach club with beachside entertainment, live music, and dining options. Perfect for a relaxing day out.
Transportation Tips
City Centre
Playa del Carmen6 min
·
500 m
Airports
Aeropuerto de Playa del Carmen (PCM)16 min
·
1.3
km
Cancun (CUN)85 min
·
56.5
km
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Property information and rules
Check-in
from 15:00-18:00
Check-out
from 11:00-12:00
Guest Parking
No parking available.
Internet
is available in for free.
Breakfast
A full breakfast is served at the price of MXN 200 per person per day.
Children & extra beds
There are no extra beds provided in a room.
Pets
Pets are not allowed.
Languages
English, Spanish, Portuguese
Number of floors:
5
Number of rooms:
84
Former name
Palm at Playa
Questions of the users
About Hotel The Palm (Adults Only)
Is there a complimentary parking option available for guests?
12 March 2024
Complimentary parking is available for all guests.
Can I rely on the Wi-Fi for video conferencing during my stay?
15 April 2024
Yes, the Wi-Fi is strong enough to support video calls for work.
What's the process for arranging airport transfers to the hotel?
20 May 2024
For airport transfer arrangements, please reach out to the concierge via email at guestservice@palmatplaya.com or call +52 1 998 279 4090 (also available on WhatsApp).
Are there any current restrictions on pool access?
10 April 2024
The pool is open for use from 11:00 AM to 9:00 PM.
Is it possible to drop off my luggage early and return later for check-in?
22 May 2024
Yes, guests can drop off their luggage before the official check-in time and return later for check-in.
Do rooms come equipped with mini-fridges?
30 June 2024
Suites are equipped with mini-fridges to store food and beverages.
Can smoking be permitted on the balcony of the room?
18 July 2024
Smoking is allowed on the balcony, but not inside the room.
Are there any options for couples looking to enjoy spa services?
25 June 2024
Spa services for couples, including massages and special packages, are available to enhance your stay.
Is there an onsite restaurant for dining options?
5 August 2024
Yes, there is a snack bar on the rooftop along with a restaurant offering a variety of culinary delights.
Are event facilities available for small gatherings?
15 September 2024
The hotel offers event rooms suitable for corporate meetings, social events, and celebrations, accommodating up to 25 people.