HOTEL THE PALM (ADULTS ONLY), Playa del Carmen – Your ideal downtown stay
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Key details
Hotel Overview
Calle 8 Manzana 29 Lote 5 Entre 10 Y 5Ta Avenida,
Playa del Carmen,
Mexico,
77710,
Quintana Roo
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Choose Your Room
Our listed hotels offer a variety of room types—double rooms, family suites, or deluxe options—all with features like breakfast, flexible cancellation policies, and exclusive deals.
Double Room
Max:
2 persons
270 sq. feet
Bed options:
2 Double beds
Shower
Air conditioning
room details
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Standard King Room
Max:
2 persons
270 sq. feet
Bed options:
1 King-size bed
Shower
Air conditioning
room details
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Palm Loft
Max:
4 persons
650 sq. feet
Bed options:
1 King-size bed
Garden view
Shower
Coffee machine
room details
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Transportation Tips
Transportation Options
Amenities
Thoughtful hotel amenities for a comfortable stay
General
- No smoking on site
- Wi-Fi
- No parking
- Safe deposit box
- 24-hour reception
- No pets allowed
- Rooms/ Facilities for disabled
- 24-hour security
- Luggage storage
- Lift
- Smoke detectors
- Fire extinguishers
Services
- Room service
- Housekeeping
- Tours/Ticket assistance
Dining
- Snack bar
- Bar/ Lounge area
Business
- Meeting/ Banquet facilities
Spa & Leisure
- Outdoor swimming pool
- Beach access
- Beach umbrellas
- Sun loungers
- Sun terrace
- Garden area
- Jacuzzi
- Public Bath
- Pool with view
Room features
- Air conditioning
- Mini-bar
- Sitting area
- Patio
- Terrace
- Garden furniture
Bathroom
- Free toiletries
Media
- Flat-screen TV
- AM/FM alarm clock
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Hotel Location
Calle 8 Manzana 29 Lote 5 Entre 10 Y 5Ta Avenida,
Playa del Carmen,
Mexico,
77710,
Quintana Roo
Map view
Calle 8 Manzana 29 Lote 5 Entre 10 Y 5Ta Avenida,
Playa del Carmen,
Mexico,
77710,
Quintana Roo
City landmarks
Mall
Quinta Alegria Shopping Mall
2100 ft
Museum
3D Museum of Wonders
2100 ft
Church
Nuestra Senora del Carmen Catholic Church
2100 ft
Zona Arqueologica Playa del Carmen
3600 ft
Gallery
Riviera Art Gallery
2100 ft
Gallery
La Galeria de Playa Art Gallery
2900 ft
Avenue With 14 Street 5a Downtown
Corazon de Mexico
3000 ft
Avenida entre 24 y 34 calles 5a
Caminarte
2900 ft
Beach
Kool Beach Club
4300 ft
Beach
Mamita's Beach Club
5000 ft
Av Benito Juárez 251
Portal Maya
2100 ft
15 Avenida Nte
Parque, Portal Maya
3600 ft
Nearby
152 Calle Quinta Avenida
Quinta Avenida
600 ft
Av. Benito Juárez
Los Fundadores Park
2000 ft
Museum
Museo Frida Kahlo Playa Del Carmen
300 ft
Night club
Coco Bongo
1000 ft
Avenida 5ta Entre 6 y8
Gaston Charo Art Gallery Playa del Carmen
300 ft
5th Avenue 4th and 6th Streets
Sun Jaguar
800 ft
5ta Avenida
Galeria de Arte 5ta Avenida
1000 ft
Ave Benito Juarez 109 between 5a y 10a Ave
La Sirena's Fine Mexican Handcrafts
1600 ft
Calle 16 Entre 5ta Avenid y 10 Avenida a un lado del centro comercial Quinta Alegría
Arte en Playa
1600 ft
Av Constituyentes esquina 5ta esquina 5ta Avenida
Ambarte
1900 ft
Aquarium
Aquarium Beach
1300 ft
Beach
Playacar
2200 ft
Night club
Club 01
100 ft
Casino
Grand Riviera Casino
800 ft
Night club
Mandala Playa del Carmen
800 ft
Night club
Salon Salsanera
800 ft
Beach
INTI Beach
1200 ft
Shopping Area
Plaza Calle Corazon
900 ft
Restaurants
La Cazota Grill Restaurant
300 ft
Quinta Avenida Between Calle 6 and 8
Don Mario Ristorante Pizzeria
200 ft
Avenida 10 Calle 8
Mi Pueblo
200 ft
5ta Avenida y Calle 8 Col. Centro
EatItaly by Il Baretto
300 ft
5TA Avenida Esquina Calle 8
Eat Italy
200 ft
5TA Avenida Esquina Calle 8
Sabor a Mar
100 ft
Calle 8 entire 5 Av. y 10 Av.
Patio 8
300 ft
5ta Avenida Esquina Con Calle 8 Enfrente de restaurante Mi Pueblo
La Famiglia
700 ft
Av. 10 con calle 10
Roof Club
100 ft
Calle 8 Norte
Tropical Playa del Carmen
400 ft
Ave. entre 8 y 10 Nte. 5ta Entre Calle 8 Y Calle 10 Nte
Guest Reviews & Ratings
What Guests Are Saying?
82%
loved it & would return
Convenient location near dining and shops
Spacious and well-equipped rooms
Noisy evenings in the party zone
Limited dining choices
8.2/10
Great
Rooms
7.7
Location
8.0
Service
8.7
Dining
6.7
Steve
United States,
October
2023
8.0/10
I felt like I hit the jackpot with this hotel! The location was absolutely perfect, just a stone's throw from 5th Av with an abundance of restaurants and shops nearby. The staff, especially Alberto, Angel, and Edwardo, were incredibly helpful, catering to our every need with a smile. However, the noise level from vans and water trucks in the mornings was a bit of a downside. The dining experience was average with a limited selection, but the rooms were spacious and well-equipped, providing a cozy retreat. I found great value for the price paid overall.
Rooms
9.0
Our room on the upper floors was a large suite, always impeccably tidy, and featured not one but two air conditioners, ensuring a refreshing stay. The balcony off the living room and bedroom added a special touch to the already luxurious accommodation.
Service
9.0
The service was top-notch, with Alberto, Angel, and Edwardo going above and beyond to make our stay memorable. They were quick to assist with any request and provided us with valuable recommendations for dining and transportation. The only downside was the lack of flexibility in room changes or bed relocations.
Location
8.0
The hotel's location was ideal for exploring, being close to everything we needed. However, the proximity to the party zone resulted in some noisy evenings. On the plus side, being just a half block from 5th Av made it effortless to access a variety of dining and shopping options.
Dining
7.0
The dining offerings were satisfactory, offering a simple yet sufficient selection that kept us fueled throughout the day. While not outstanding, the food and beverage options were satisfactory, with just the basics available.
Facilities
7.0
The hotel's facilities were adequate, meeting our needs during our stay. Although not extravagant, they provided the necessary comforts for a pleasant experience.
Convenient location near dining and shops
Noisy evenings in the party zone
Paul
United States,
June
2023
7.2/10
I had a mixed experience at this hotel. The rooms were clean and relatively comfortable, but being across from a noisy bar was a drawback. The service was helpful and accommodating, though there were some lapses in attention to detail. The location was both convenient and noisy, depending on your preference. The dining options were varied, but additional costs for some items were a downside.
Rooms
7.0
The room I stayed in was clean and relatively comfortable, but the noise from the nearby bar was quite bothersome at night.
Service
8.0
The staff were generally helpful and welcoming, although there were a few instances where it seemed like they were not fully attentive to our needs.
Location
7.0
The hotel is conveniently located near 5th Avenue, ideal for those looking for entertainment and good dining options near the sea, but it can get quite loud due to its lively surroundings.
Dining
7.0
The dining experience offered a decent selection, but the additional charges for some items felt unnecessary.
Facilities
7.0
The hotel facilities overall were satisfactory, providing for a decent stay.
Tim
United States,
May
2023
7.8/10
The hotel is located just off 5th Avenue, which is perfect if you're looking for some fun and great meals near the sea. The rooms were clean and nice, but a bit noisy due to the proximity to the busy avenue. The service was excellent, giving a homely atmosphere and attentive care. The dining experience offered only a light continental breakfast, and additional dishes came at an extra cost. The location is optimal with 5th Avenue just a minute's walk away. Facilities were good overall.
Rooms
7.0
The rooms, while clean and nice, can be a bit noisy due to the proximity to 5th Avenue. The design looked like a staff kitchen with a smallish bathroom and separate bedroom area, offering little light in the whole space.
Service
9.0
The service was wonderful, offering a homely atmosphere and attentive care from all staff members. They were always checking in to make sure we were doing well.
Location
9.0
The hotel's location is excellent, just off 5th Avenue, with easy access to fun activities, good meals, and a vibrant atmosphere close to the sea.
Dining
6.0
The dining options included only a light continental breakfast with additional paid dishes available. The staff might push for a la carte items, but there was plenty of nicely plated fruit on offer.
Facilities
8.0
Facilities were sufficient and met our needs during the stay.
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