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From55US$ /night
Check-in
11Mar2026Select date
Check-out
12Mar2026Select date
Rooms and Guests2 Guests, 1 Room
Key details

Hotel Overview

Calle 8 Manzana 29 Lote 5 Entre 10 Y 5Ta Avenida, Playa del Carmen, Mexico, 77710
-
Steps from the beach
Very good
7.6
7.4
/10
4.3
3.9
/5

Rooms

The Palm at Playa offers 69 rooms designed for comfort, including the Palm Standard Room, which features a king bed and wooden decor. The Deluxe One Bedroom Suite spans 802 sq ft, providing a separate living area, wet bar, and a king-size bed. All accommodations are located steps from Playa del Carmen's famous Quinta Avenida.

Dining

Dining options at The Palm include The Irene restaurant, focused on authentic Mexican cuisine alongside international dishes. A snack bar is available for casual bites any time of day, ensuring guests have a choice throughout their stay. Various themed promotions are also offered to enhance dining experiences.

Wellness

A therapeutic spa at The Palm combines traditional Mayan techniques with modern wellness practices, promoting relaxation and rejuvenation. Guests can also enjoy the swimming pool, which provides a refreshing escape from the Playa del Carmen heat. The rooftop area is available for leisure and special events, enhancing the overall wellness experience.

Location

Situated just steps from Quinta Avenida, The Palm at Playa provides easy access to restaurants, shops, and nightlife. The beach is also within walking distance for guests looking to enjoy the Caribbean coast. For adventure seekers, Xcaret Park is only a 15-minute drive away.

Business

The hotel offers an event room that accommodates up to 25 attendees, making it suitable for small corporate meetings or social gatherings. Expert assistance is available to ensure successful events. The central location also makes it easy for guests to engage in local opportunities around Playa del Carmen.

Highlights

Dining: The Irene restaurant .

Wellness: therapeutic spa .

Location: Quinta Avenida nearby .

Business: event room for up to 25 people .

Must-do experiences

  • Savor cochinita pibil at El Fogón for a local culinary delight.
  • Visit the Frida Kahlo Museum for an adventurous cultural stop.
  • Relax at Tulum Beach for breathtaking views and serenity.
  • Explore the vibrant 5th Avenue for unique boutiques and street art.
  • Discover hidden cenotes like Cenote Cristal for a refreshing swim.
View all

Choose Your Room

Our listed hotels offer a variety of room types—double rooms, family suites, or deluxe options—all with features like breakfast, flexible cancellation policies, and exclusive deals.
Double Room
2 persons
270 sq. feet 
2 Double beds
Shower
Air conditioning
Standard King Room
2 persons
270 sq. feet 
1 King-size bed
Shower
Air conditioning
Palm Loft
2 persons
650 sq. feet 
1 King-size bed and 1 Sofa bed
Shower
Coffee machine
Deluxe Queen Room Two Queen Beds
2 persons
865 sq. feet 
2 King Size Beds
Shower
Coffee machine
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Room Rates & Availability Tracker

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Amenities

Thoughtful hotel amenities for a comfortable stay
Facilities: Very good
7.6/10Review score

General

  • No smoking on site
  • Wi-Fi
  • Safe deposit box
  • 24-hour reception
  • No pets allowed
  • Rooms/ Facilities for disabled
  • 24-hour security
  • Luggage storage
  • Lift
  • Smoke detectors
  • Fire extinguishers

Guest Parking

  • Cookware/ Kitchen utensils

Services

  • Room service
  • Housekeeping
  • Tours/Ticket assistance

Dining

  • Snack bar
  • Bar/ Lounge area

Business

  • Meeting/ Banquet facilities

Spa & Leisure

  • Outdoor swimming pool
  • Beach access
  • Beach umbrellas
  • Sun loungers
  • Sun terrace
  • Garden area
  • Jacuzzi
  • Public Bath
  • Pool with view

Room features

  • Air conditioning
  • Mini-bar
  • Sitting area
  • Patio
  • Terrace
  • Garden furniture

Bathroom

  • Free toiletries

Self-catering

  • Cookware/ Kitchen utensils

Media

  • Flat-screen TV
  • AM/FM alarm clock
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Hotel Location

Calle 8 Manzana 29 Lote 5 Entre 10 Y 5Ta Avenida, Playa del Carmen, Mexico, 77710
Map view
Calle 8 Manzana 29 Lote 5 Entre 10 Y 5Ta Avenida, Playa del Carmen, Mexico, 77710
Nearby
152 Calle Quinta Avenida
Quinta Avenida
600 ft
Av. Benito Juárez
Los Fundadores Park
2000 ft
Museum
Museo Frida Kahlo Playa Del Carmen
300 ft
Night club
Coco Bongo
1000 ft
Avenida 5ta Entre 6 y8
Gaston Charo Art Gallery Playa del Carmen
300 ft
5th Avenue 4th and 6th Streets
Sun Jaguar
800 ft
5ta Avenida
Galeria de Arte 5ta Avenida
1000 ft
Ave Benito Juarez 109 between 5a y 10a Ave
La Sirena's Fine Mexican Handcrafts
1600 ft
Calle 16 Entre 5ta Avenid y 10 Avenida a un lado del centro comercial Quinta Alegría
Arte en Playa
1600 ft
Av Constituyentes esquina 5ta esquina 5ta Avenida
Ambarte
1900 ft
Avenida Constituyentes s/n In front of Shopping Mall Quinta Alegria,between 5th And 10TH Avenue
Yulunga Arte en Tus Manos
1900 ft
Aquarium
Aquarium Beach
1300 ft
Beach
Playacar
2200 ft
Night club
Club 01
100 ft
Casino
Grand Riviera Casino
800 ft
Night club
Mandala Playa del Carmen
800 ft
Night club
Salon Salsanera
800 ft
Beach
INTI Beach
1200 ft
Shopping Area
Plaza Calle Corazon
900 ft
Restaurants
La Cazota Grill Restaurant
300 ft
Quinta Avenida Between Calle 6 and 8
Don Mario Ristorante Pizzeria
200 ft
Avenida 10 Calle 8
Mi Pueblo
200 ft
5ta Avenida y Calle 8 Col. Centro
EatItaly by Il Baretto
300 ft
5TA Avenida Esquina Calle 8
Eat Italy
200 ft
5TA Avenida Esquina Calle 8
Sabor a Mar
100 ft
Calle 8 entire 5 Av. y 10 Av.
Patio 8
300 ft
5ta Avenida Esquina Con Calle 8 Enfrente de restaurante Mi Pueblo
La Famiglia
700 ft
Av. 10 con calle 10
Roof Club
100 ft
Calle 8 Norte
Tropical Playa del Carmen
400 ft
Ave. entre 8 y 10 Nte. 5ta Entre Calle 8 Y Calle 10 Nte
Explore Playa del Carmen
Explore Playa del Carmen
Top Attractions
Activities
Dining
Entertainment
Museo Frida Kahlo Playa Del Carmen
Museo Frida Kahlo Playa Del Carmen
1-minute walk
Artistic showcase dedicated to Frida Kahlo. Provides insights into her life, unique exhibitions, and local artistry.
Quinta Alegria Shopping Mall
Quinta Alegria Shopping Mall
8-minute walk
Popular shopping destination featuring trendy shops, boutiques, and cafes for a vibrant shopping experience.
Coco Bongo
Coco Bongo
4-minute walk
Famous entertainment venue known for spectacular shows, live performances, and a lively party atmosphere.
Zona Arqueologica Playa del Carmen
Zona Arqueologica Playa del Carmen
13-minute walk
Historical site with Mayan ruins, offering insight into ancient cultures and picturesque views of the area.
Water Sports at Playa Mamitas
20-minute walk
Thrilling water sports available such as jet skiing and parasailing. Rentals and lessons are accessible on-site.
Yoga Classes
15-minute walk
Relaxing yoga sessions offered near the beach. Suitable for all levels, promoting wellness and tranquility.
La Cazota Grill Restaurant
La Cazota Grill Restaurant
2-minute walk
Casual dining with local cuisine and fresh seafood specialties. Welcoming atmosphere ideal for family meals.
Mi Pueblo
Mi Pueblo
1-minute walk
Authentic Mexican fare with vibrant decor. Known for tacos and enchiladas, catering to various dietary needs.
Riviera Art Gallery
Riviera Art Gallery
10-minute walk
Local art hub featuring rotating exhibits and artist showcases. Family-friendly environment with cultural activities.
Mamita's Beach Club
Mamita's Beach Club
20-minute walk
Lively beach club with beachside entertainment, live music, and dining options. Perfect for a relaxing day out.
Transportation Tips
City Centre
Playa del Carmen6 min  ·  1700 ft
Airports
Playa Del Carmen, Quintana Roo (PCM)16 min  ·  4300 ft
Cozumel International Airport (CZM)52 min  ·  21.3 mi
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Property information and rules
Check-in
from 15:00-18:00
Check-out
until 11 am
Guest Parking
No parking available.
Internet
Wireless internet is available in for free.
Breakfast
A full breakfast is served at the price of MXN 200 per person per day. 
Children & extra beds
There are no extra beds provided in a room. 
Pets
Pets are not allowed.
Languages
English, Spanish, Portuguese
Number of floors:
5
Number of rooms:
84
Former name
Palm at Playa

Guest Reviews & Ratings

What Guests Are Saying?
Review score
Based on 898 verified reviews
7.6/10
Very good
72%
Recommend
Breakfast
4.9/10
Cleanliness
7.9/10
Comfort
8.0/10
Facilities
7.6/10
Free Wi-Fi
8.0/10
Location
9.2/10
Paid Wi-Fi
7.3/10
Staff
8.0/10
Value for money
8.0/10
Pros
Perfect location
Helpful staff
Rooftop pool
Convenient access
Cons
Hot water issue
Musky smell
Unclean room
Unclear menu
Guest reviews
based on 881 reviews
7.6/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
Open reviews
Questions of the users
About Hotel The Palm (Adults Only)
Is there a complimentary parking option available for guests?
12 March 2024
Complimentary parking is available for all guests.
Can I rely on the Wi-Fi for video conferencing during my stay?
15 April 2024
Yes, the Wi-Fi is strong enough to support video calls for work.
What's the process for arranging airport transfers to the hotel?
20 May 2024
For airport transfer arrangements, please reach out to the concierge via email at guestservice@palmatplaya.com or call +52 1 998 279 4090 (also available on WhatsApp).
Are there any current restrictions on pool access?
10 April 2024
The pool is open for use from 11:00 AM to 9:00 PM.
Is it possible to drop off my luggage early and return later for check-in?
22 May 2024
Yes, guests can drop off their luggage before the official check-in time and return later for check-in.
Do rooms come equipped with mini-fridges?
30 June 2024
Suites are equipped with mini-fridges to store food and beverages.
Can smoking be permitted on the balcony of the room?
18 July 2024
Smoking is allowed on the balcony, but not inside the room.
Are there any options for couples looking to enjoy spa services?
25 June 2024
Spa services for couples, including massages and special packages, are available to enhance your stay.
Is there an onsite restaurant for dining options?
5 August 2024
Yes, there is a snack bar on the rooftop along with a restaurant offering a variety of culinary delights.
Are event facilities available for small gatherings?
15 September 2024
The hotel offers event rooms suitable for corporate meetings, social events, and celebrations, accommodating up to 25 people.

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